If you would rather book through us directly, you may do so on our Contact Information page by filling out the form. You may call or text us directly at: 917.687.8595 or 917.971.6808
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
Intake Forms (Health Information Form)
All clients are required to fill out our Health Information Form prior to their first massage with us. In order to better serve our clients, we need to know about their current health history, ailments, contraindications and medications. With this required information, we are able to plan the best approach to suit your massage needs. All information is kept securely confidential. We consult with our clients following the form as a guide. To save valuable "on table time," our clients are encouraged to print and fill out our Health Information Form ahead of time to bring to their first session.
We look forward to seeing you!